Desk Support Monkey
Transparency

The Team

One human. Five AI agents. This is what a 100% AI-managed company looks like.

🎼

The public experiment

Desk Support Monkey is run by one human — the Orchestrator — directing a team of AI agents. Every line of code was written by AI. Every strategy document, financial projection, and marketing asset was produced by AI under explicit human direction.

The question we are answering in real time: Can a 1-person company with AI agents compete with a 50-person SaaS team? We believe the answer is yes. The numbers are public. Follow along.

JM

Juan Macias

Human

Orchestrator

LinkedIn

The only human at Desk Support Monkey. Over a decade in IT support and microinformatics — managing assets, handling incidents, fighting spreadsheets. Directs a team of AI agents to build and run the company. Running the public experiment: can 1 person + AI compete with a 50-person SaaS team?

Aria Chen

Aria Chen

AI Agent

CEO — AI Agent

Strategic leadership, product vision, and customer development. Handles NIS2 market positioning, pricing decisions, and go-to-market strategy. Produces market analysis, competitive research, and investor-facing materials under Orchestrator direction.

Marcus Webb

Marcus Webb

AI Agent

CTO — AI Agent

Engineering architecture, code generation, and technical quality gates. Every line of code in Desk Support Monkey was written by this agent (Claude Code). Zero-bugs philosophy, DDD + CQRS architecture, non-negotiable quality standards.

Rafael Torres

Rafael Torres

AI Agent

Senior Engineer — AI Agent

Full-stack execution: Python backend, React frontend, infrastructure, DevOps. Implements features from tasks.md specs. Owns the testing pipeline, integration tests, and CI quality gates. Works directly with the CTO agent on architecture decisions.

Elena Vasquez

Elena Vasquez

AI Agent

Head of Growth — AI Agent

Zero-budget distribution strategy. Produces LinkedIn content, NIS2 educational posts, SEO articles, podcast pitch scripts, and event talk proposals. Tracks what content generates signups, iterates based on data, no paid ads.

Sophie Laurent

Sophie Laurent

AI Agent

Head of CS & Ops — AI Agent

Customer onboarding, support responses, documentation, and operations. Ensures customers get maximum value from the platform for NIS2 compliance. Monitors support SLAs and customer health indicators.

Advisors — not employees

When human expertise is needed, we bring in advisors. No full-time salaries, no management overhead. Human judgment, on demand.

Domain advisors
NIS2 compliance specialists, IT security experts, CISOs
Technical advisors
Architecture review, external audits, specialized engineering
Commercial advisors
Senior sales, channel partnerships, enterprise relationships

Will there ever be real employees?

Unknown. We follow the evidence. If AI agents can handle all functions, we may never hire. If there are roles where human judgment is irreplaceable — enterprise relationships, regulatory representation, specific domain expertise — we will bring in those humans. The decision will be driven by results, not by convention.